By David Tweedy, Redhand Advisors Back in the late 1970s, I entered the workforce as a claims adjuster for Liberty Mutual Insurance Company. At that time, not much was automated. The only computers were large mainframes that stored policyholder and claims data but were generally inaccessible to claims personnel. Everything was manual and paper oriented. […]
3 Ways Technology is Changing the Claims Universe Ahead of 2022 Read More »
The workers’ compensation industry has been striving to streamline and automate the claims process for years. One of the things that’s holding us back from this picture of automation is the fact that many organizations are clinging to outdated technology. Today, newer platforms make it possible to modify claims systems on the fly—with little to no code—hence, their moniker: low-code / no-code platforms.
Transforming Legacy Claims Solutions Read More »
On the heels of the 2021 RMIS Survey, Redhand Advisors’ President & Founder, Patrick O’Neill, and Senior Advisor, David Tweedy, authors of the RMIS Report, along with Robert Petrie, CEO & Founder of Origami Risk, and Jennifer Turner, SVP Product Manager at Gallagher Bassett, discussed report findings. These experts offered several key takeaways and discussed emerging trends. The panel also disclosed key insights not included in the 2021 RMIS Report, addressed return on investment (ROI) with RMIS, and acknowledged the growing private equity presence in the industry.
Webinar Recap: 2021 RMIS Report & Beyond – A New Era in Risk Management Read More »
One of the most challenging technology issues that a risk or claims manager faces is when to change systems. Changing systems can be fraught with many issues ranging from learning new software routines, altering integration points, changing workflows, and getting used to a new vendor service team. As independent consultants, we advise our clients to
When Should You Change Systems? Read More »
Having dependable Risk Management Information Systems (RMIS) is essential for risk-centric organizations to effectively manage data, streamline processes, and save time. Unfortunately, organizations throughout the industry underestimate the importance of investing the right time and effort upfront before choosing the right systems and processes for their needs.
5 Steps to Select the Optimal RMIS Read More »
Should I Stay or Should I Go? Podcast is hosted by Mike Tannenbaum, Insurance and Risk Management Recruitment veteran. Join Mike as he interviews top professionals within the field, to learn how their career and experiences have shaped them into the industry leaders they are today.
Redhand\’s Patrick O\’Neill Featured in Podcast Read More »
Are you getting the most from your Risk Management Information System (RMIS)? You rely on your RMIS as a vital part of your organization\’s health, but what do you do to ensure it is performing at its highest level? Not primarily systems responsiveness and availability, but they are important too. But how is your system
RMIS Optimization Review Read More »
There are many reasons to switch RMIS. Organizations switch systems typically when the current system is thought to no longer meet its needs or does not have the latest technology capabilities. The RMIS Report User Survey tells us that 38 percent of respondents have switched systems in the past four years. The survey also tells
The True Cost of Switching RMIS Read More »
The COVID-19 crisis has had a major impact on organizations and risk management professionals. Whether it’s identifying an organization’s exposures or supply chain impacts, tracking claims and incidents related to the pandemic, or identifying business interruption costs, the information necessary can be overwhelming. The RMIS industry has quickly responded to support its clients during this
RMIS Vendors Respond to COVID-19 Read More »
From our user survey, subscriber interviews, and system demonstrations, we have concluded that the bundled vendor community continues to exhibit the following trends: Reliance on proprietary software rather than a private-label-system option Aggressive focus on developing core functionality (i.e., claims management, data analytics) The third-party administrator (TPA) subindustry is more likely to move toward private-labeled
Insurer/Third-Party Administrators Perspective Read More »
