Blogs Archives

Attaining RMIS Success: Empowered risk managers achieve the greatest outcomes

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By Patrick J. O’Neill, Founder and President, Redhand Advisors In every area of life, those who take responsibility for and control their own journey experience the greatest successes. Risk Management Information Systems (RMIS) management is no exception. My role, together with that of the RMIS vendor, is to provide the information and tools to help […]

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It Doesn’t End at Go Live

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Launching a new RMIS will ultimately improve and streamline your company’s risk management results. Learn the mistakes to avoid and 4 best practices to champion beyond Go Live. By Patrick J. O’Neill, Founder and President, Redhand Advisors After months of planning and countless hours, you and your team are finally ready to launch a new

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3 Ways Technology is Changing the Claims Universe Ahead of 2022

Leave a Comment / Blogs / Patrick O'Neill

By David Tweedy, Redhand Advisors Back in the late 1970s, I entered the workforce as a claims adjuster for Liberty Mutual Insurance Company. At that time, not much was automated. The only computers were large mainframes that stored policyholder and claims data but were generally inaccessible to claims personnel. Everything was manual and paper oriented.

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Transforming Legacy Claims Solutions

Leave a Comment / Blogs / Patrick O'Neill

The workers’ compensation industry has been striving to streamline and automate the claims process for years. One of the things that’s holding us back from this picture of automation is the fact that many organizations are clinging to outdated technology. Today, newer platforms make it possible to modify claims systems on the fly—with little to no code—hence, their moniker: low-code / no-code platforms.

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Webinar Recap: 2021 RMIS Report & Beyond – A New Era in Risk Management

Leave a Comment / Blogs / Patrick O'Neill

On the heels of the 2021 RMIS Survey, Redhand Advisors’ President & Founder, Patrick O’Neill, and Senior Advisor, David Tweedy, authors of the RMIS Report, along with Robert Petrie, CEO & Founder of Origami Risk, and Jennifer Turner, SVP Product Manager at Gallagher Bassett, discussed report findings. These experts offered several key takeaways and discussed emerging trends. The panel also disclosed key insights not included in the 2021 RMIS Report, addressed return on investment (ROI) with RMIS, and acknowledged the growing private equity presence in the industry.

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When Should You Change Systems?

Leave a Comment / Blogs / Patrick O'Neill

One of the most challenging technology issues that a risk or claims manager faces is when to change systems. Changing systems can be fraught with many issues ranging from learning new software routines, altering integration points, changing workflows, and getting used to a new vendor service team. As independent consultants, we advise our clients to

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5 Steps to Select the Optimal RMIS

Leave a Comment / Blogs / Patrick O'Neill

Having dependable Risk Management Information Systems (RMIS) is essential for risk-centric organizations to effectively manage data, streamline processes, and save time. Unfortunately, organizations throughout the industry underestimate the importance of investing the right time and effort upfront before choosing the right systems and processes for their needs.

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Redhand\’s Patrick O\’Neill Featured in Podcast

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Should I Stay or Should I Go? Podcast is hosted by Mike Tannenbaum, Insurance and Risk Management Recruitment veteran. Join Mike as he interviews top professionals within the field, to learn how their career and experiences have shaped them into the industry leaders they are today.

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RMIS Optimization Review

Leave a Comment / Blogs / Patrick O'Neill

Are you getting the most from your Risk Management Information System (RMIS)? You rely on your RMIS as a vital part of your organization\’s health, but what do you do to ensure it is performing at its highest level? Not primarily systems responsiveness and availability, but they are important too. But how is your system

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The True Cost of Switching RMIS

Leave a Comment / Blogs / Patrick O'Neill

There are many reasons to switch RMIS. Organizations switch systems typically when the current system is thought to no longer meet its needs or does not have the latest technology capabilities. The RMIS Report User Survey tells us that 38 percent of respondents have switched systems in the past four years. The survey also tells

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