Patrick O'Neill

RMIS Vendors Respond to COVID-19

The COVID-19 crisis has had a major impact on organizations and risk management professionals. Whether it’s identifying an organization’s exposures or supply chain impacts, tracking claims and incidents related to the pandemic, or identifying business interruption costs, the information necessary can be overwhelming. The RMIS industry has quickly responded to support its clients during this

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Insurer/Third-Party Administrators Perspective

From our user survey, subscriber interviews, and system demonstrations, we have concluded that the bundled vendor community continues to exhibit the following trends: Reliance on proprietary software rather than a private-label-system option Aggressive focus on developing core functionality (i.e., claims management, data analytics) The third-party administrator (TPA) subindustry is more likely to move toward private-labeled

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